Frequently Asked Questions

Everything you need to know about your sporting gear and orders.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-5 business days. For specialized team kits or larger equipment, delivery may take up to 7-10 business days depending on your location.

Can I return a product if it doesn't fit?

Yes, we offer a 30-day return policy on most items, including footwear and apparel, provided they are in original condition with tags attached. Please note that customized teamwear cannot be returned.

Do you offer international shipping?

Currently, we ship to a select range of international destinations. Shipping costs and delivery times are calculated at checkout based on the weight of the items and the destination country.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website so you can monitor your delivery in real-time.

Are the products on your site authentic?

Absolutely. Gleeson Sport Scene is an authorized retailer for all the brands we carry, ensuring that every piece of equipment and apparel is 100% genuine and of the highest quality.